Customer service excellence (Record no. 2845)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 004330000a22001570004500 |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 1556239696 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Debra J. MacNeill. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer service excellence |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | : Business One Irwin/Mirror Press. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 95 p. : ill. ; 26 cm. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | BOOK - LONG LOAN |
| Provenance (VM) [OBSOLETE] | 08-1261 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services. |
| 852 ## - LOCATION/CALL NUMBER | |
| -- | 0 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| a | HF 5415.5 .M13 1994 |
| i | 002003911 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| l | Nairobi |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Nairobi Campus Library | Nairobi Campus Library | General Stacks | 10/09/2012 | 7 | HF 5415.5 .M13 1994 | 002003911 | 06/21/2022 | 06/11/2022 | 10/09/2012 | Long Loan Books |