TY - GEN AU - Ronen, Bo�az. TI - Focused operations management for health services organizations / Boaz Ronen, Joseph S. Pliskin, with Shimeon Pass ; foreword by Donald M. Berwick SN - 9780787984540 AV - RA 971 .R566 2006 PY - 2006/// CY - San Francisco, CA PB - JOSSEY-BASS KW - Health services administration KW - Health Services Administration ER -