Customer relationship management essentials / John W. Gosney, Thomas P. Boehm.
Gosney, John.
Customer relationship management essentials / John W. Gosney, Thomas P. Boehm. - Roseville, Calif
8120318099
Customer relations--Management.
Electronic commerce--Customer services--Management
Customer services
Customer relationship management essentials / John W. Gosney, Thomas P. Boehm. - Roseville, Calif
8120318099
Customer relations--Management.
Electronic commerce--Customer services--Management
Customer services