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Customer relationship management essentials / John W. Gosney, Thomas P. Boehm. (Record no. 2141)

MARC details
000 -LEADER
fixed length control field 005070000a22001570004500
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 8120318099
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gosney, John.
245 ## - TITLE STATEMENT
Title Customer relationship management essentials / John W. Gosney, Thomas P. Boehm.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Roseville, Calif
590 ## - LOCAL NOTE (RLIN)
Local note BOOK - LONG LOAN
Provenance (VM) [OBSOLETE] 08-124
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations--Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Electronic commerce--Customer services--Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
852 ## - LOCATION/CALL NUMBER
-- 0
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
a HF 5415.5 .G68 2000
i 002001864
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date checked out Price effective from Koha item type Total Renewals Source of acquisition Cost, normal purchase price Copy number
    Library of Congress Classification     Main Campus Library Main Campus Library General Stacks     HE 5415.5 .G6 2000 1039796 08/29/2013   08/29/2013 Long Loan Books   Purchase 650.00 1
    Library of Congress Classification     Main Campus Library Main Campus Library General Stacks     HF 5415.5 .G6 2000 C1 1039793 09/20/2013   09/20/2013 Long Loan Books   Purchase 650.00  
    Library of Congress Classification     Nairobi Campus Library Nairobi Campus Library General Stacks 10/09/2012 3 HF 5415.5 G68 2000 002001866 02/16/2016 02/16/2016 10/09/2012 Long Loan Books        
    Library of Congress Classification     Nairobi Campus Library Nairobi Campus Library General Stacks 10/09/2012 6 HF 5415.5 G68 2000 002001865 06/25/2018 06/13/2018 10/09/2012 Long Loan Books 1      
    Library of Congress Classification     Nairobi Campus Library Nairobi Campus Library General Stacks 10/09/2012 5 HF 5415.5 G68 2000 002001864 04/14/2016 04/13/2016 10/09/2012 Long Loan Books        
    Library of Congress Classification     Nairobi Campus Library Nairobi Campus Library General Stacks 10/09/2012 4 HF 5415.5 G68 2000 002001868 03/22/2017 03/22/2017 10/09/2012 Long Loan Books